Privacy Policy

Introduction:

1.1 ONEWAY (“Company”, “brand”, “we”, “us”, “our”) values and protects the trust you put in us. The Privacy Policy has been designed in order to respect the privacy of the user (“you”, “your”, “yourself”) of the website onewayclothing.co.in and establish transparency between the brand and the users or anyone accessing the website.

1.2 The Privacy Policy is in compliance with the provisions of applicable laws and is subject to change at the discretion of the brand without notice. Kindly check the Privacy Policy periodically to stay updated on changes, if any.

1.3 Mere use of the website will be considered as the user having read the Privacy Policy and expressly consenting to our collection and use of the information provided by you. If you disagree with the Privacy Policy, you are advised not to use the website.

1.4 ONEWAY holds the right to share the information with Kapsons Retail Pvt. Ltd. in order to serve you. We assure you that the information shared by you will not be released to third parties without your express acceptance to do so.

Information Collection:

2.1 ONEWAY handles your information with the utmost delicacy to make your shopping experience seamless. The information is collected in order to serve the user in respect of requested services: delivery of orders, customer support and more.

2.2 The brand ensures that the user’s information is collected in the most secure way. Relevant information is collected in various ways including but not limited to online purchases: during sign-ups and log-ins, changes made to the user’s account, purchase of an order, engaging in any contest or survey on the website, reaching out to the brand’s customer support or sharing product reviews.

2.3 The user is also advised to note that every time you visit a page on our website, some type of information is stored using Cookies. Cookies allow us to decide which parts of this website are the most suitable for you. Although you can deny cookies, doing so will prevent you from using all of the website's features.

2.4 The Personal Information collected by the website shall include but is not limited to the user’s name, address, contact number, E-mail ID, date of birth, gender, Information regarding your transactions on the Website, (including sales or purchase history), your financial information such as bank account information or credit card or debit card or other payment instrument details including one-time password, or any other information during registration or other processes as mentioned before. Cookies, if accepted by you, shall collect information that includes but is not limited to IP Address, web browser or operating device details.

Information Usage:

3.1 The information is used for the following purposes only:

  • To facilitate your use of the Website
  • To complete your online purchase seamlessly and all the processes it includes
  • To provide customer support in form of responding to your queries and addressing concerns and requests over the services we offer
  • To communicate the services, offers, product details as requests, queries by the user or marketing efforts by the brand
  • To notify the users of the changes in the website’s terms and policies
  • To personalize your shopping experience and present to you products or offers most suitable for you 
  • To conduct internal reviews and data analysis and using the same to improve the website and services offered
  • To comply with the legal requirements laid down by the laws of India

Rights of the User:

4.1 You have the right to access, edit or add to or update the personal information shared by you.

4.2 You acknowledge and agree that some of the information shared cannot be edited or deleted once shared

4.3 The brand is not responsible for the authenticity of the information provided by you